Privacy Policy

1. Introduction

South African Punters Forum Syndicate ("SAPFS", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, physical address)
• Date of birth and identification documents (for regulatory compliance)
• Banking and payment information
• Member account credentials
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To manage your syndicate membership and ownership interests
• To process payments and distribute prize money
• To comply with NHRA (National Horseracing Authority) regulations
• To send you updates about races, results, and syndicate activities
• To improve our website and services
• To respond to your inquiries and provide customer support
• To prevent fraud and ensure security

4. Information Sharing and Disclosure

We may share your information with:

• Racing Authorities: NHRA and other regulatory bodies as required by law
• Service Providers: Payment processors, accountants, and technology service providers
• Trainers and Racing Professionals: Information necessary for horse management and racing operations
• Legal Requirements: When required by law or to protect our rights

We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (POPIA Compliance)

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Object to processing of your information
• Withdraw consent (where processing is based on consent)
• Lodge a complaint with the Information Regulator

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect website functionality.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Financial records are retained in accordance with tax and accounting regulations.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: